Director of Student Services
Overall Responsibilities
- Respond to requests for information from current undergraduate students, faculty, staff, campus partners and community partners.
- Provide general advice to newly admitted CALS freshmen; work with PackTrac program participants; serve as CALS liaison for Exploratory Studies, Athletics, and general transfer students.
- Share CALS student success information at various visitation events (WISE, Park Scholars, Experience); partner with the recruiting team as needed to appropriate program information and encouragement
- Facilitate advisor training and conversations to DUPs; monitor CODA flow and reach out as needed; partner with AP team to provide fall faculty/advisor meeting; serve as an information and policy resource to all DUP and CALS advisors.
- Plan College portion of orientation for new students and families each semester. Present at the college welcome; coordinate departmental advising and information sessions.
- Review schedule revisions and online withdrawal requests (medical and psychological); consult with Counseling Center as needed for retro-active withdrawals; meet with students to provide documentation guidance.
- Supervise CALS Advising Team.
- Coordinate CALS Ambassador Program.
- Coordinate teaching efforts for ALS 103 and ALS 303 courses.
- Partner with AP colleagues on various programs, events, workshops, and services. Serve on college and university level committees.
Ambassador training (new ambassadors 1:15-1:40pm each Tuesday; all ambassadors 1:45-2:45pm each Tuesday)
CALS LIFT student to student (mentor training; fall and spring with ALS 103; hope to add ALS 303; faculty/staff involvement and expectations defined)
Advising Power Hour – attend/promote/encourage attendance each month
DUP meetings (monthly)
DUP roundtables (monthly working groups)
Schedule revisions and withdrawals (daily as students submit)
January
Hold college welcome for new student orientation (new Spring freshmen and transfers)
Coordinate Winter Welcome Events (college and departmental)
Plan spring kickoff meeting for new ambassador team
Attend University Advising Awards Ceremony
Ambassador weekly meetings
ALS 103/303
CALS LIFT
February
Ambassador weekly meetings
ALS 103/303
CALS LIFT
Work with WISE and other colleges to hold WISE Visitation Day
Park Finalist Visitation day – partner with the recruiting team
Table during the Majors & Minors Fair event hosted for Exploratory Studies and Athletes
Make sure Spring CODAs are processed by DUP
Submit ALS 103/303 fall course offerings
March
Call for Ambassador nominations from faculty and staff and current ambassadors
Enrollment advising begins
Respond to questions from accepted students and parents
Ambassador weekly meetings
ALS 103/303
CALS LIFT
April
Ambassador weekly meetings
CALS Fest – first year celebration event
Provide advising and connect transfer students with DUP
CALS Ambassador interviews and selection following spring grade checks (for students to start in the Fall)
Ambassador end of semester celebration with awards
May
Conduct departmental graduation ceremonies in cooperation with Department Head and DGP
Contact begins with incoming freshmen class
Provide advising and connect transfer students with DUP
Remind DUPs to process Summer I CODAs
June
Facilitate freshman self registration process
Answer questions as needed
Provide advising and connect transfer students with DUP
Help recruiting team with State FFA Convention as needed
July
Reach out to freshmen after AP scores hit
Schedule checks prior to orientation
College welcome and departmental sessions for new student orientation (incoming Fall freshmen and transfers)
Remind DUPs to process Summer II CODAs
Help recruiting team with State 4H Congress as needed
August
Make sure CALS participates in Packapoolza
Host a college welcome event for Wolfpack Welcome Week
Plan/organize CALS Ambassador training
Host a college session during WISE Bridge event
Moodle prep for fall classes
ALS 103/303 begin
CALS LIFT begins
September
Annual fall faculty/advisor meeting
Ambassador weekly meetings
Plan CALS Parents & Families weekend event to mingle with new students and their families
Advertise and organize CALS Flu Clinic
Table during the Majors Exploration Series event hosted for Exploratory Studies and Athletes
Make sure DUPs process Fall CODAs
ALS 103/303
CALS LIFT efforts
DUP monthly meeting and roundtable
October
CALS Open House – work with recruiting team; present information sessions at event
Work with STEAM Coordinator for Spring Connect Advising Day
National Transfer Student Week – partner with the University on events
Attend Ag & Sciences Career Expo – promote to students and help with event as needed
Ambassador weekly meetings
Enrollment advising
Submit spring teaching times for ALS 103/303
Finish ALS 103/303 (8 week course)
CALS LIFT programming
DUP monthly meeting and roundtable
November
Ambassador weekly meetings
First Generation Celebration
Advising
Preparing for Finals Workshop
Begin Ambassador application process
DUP monthly meeting and roundtable
December
End of semester Ambassador celebration
Speak at departmental graduation ceremony
Provide advising and connect transfer students with DUP
CALS Ambassador interviews and selection following fall grade checks (for students to start in the Spring)
Moodle prep for spring classes
Anne Hubbard (alhubbar@ncsu.edu)- Academic Advisor
Bianca Glaze (bglaze@ncsu.edu)- Academic Advisor